FAQ'S
SHIPPING INFORMATION
How long does shipping take?
Shipping times vary based on your location. Orders are typically processed within 1 to 2 business days and delivered within 3 to 5 days.
Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and delivery times depend on the destination.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery status.
PAYMENT INFORMATION
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options at checkout.
Is my payment information secure?
Yes! We use encrypted payment gateways to ensure your details remain safe and protected.
Can I use multiple payment methods for one order?
At this time, we only allow one payment method per transaction.
ORDERS
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 6 hours of placement. Contact us at support@suitandknit.com as soon as possible.
What should I do if I receive the wrong or a defective item?
We’re sorry for the mistake! Please email support@suitandknit.com with your order details and photos, and we’ll resolve it promptly.
Do you offer order gift wrapping?
Currently, we do not offer gift wrapping, but we’re working on adding this feature soon! 😊
Let me know if you need any tweaks! 🚀
HAVE A QUESTION?
We’d love to hear from you! Whether you have questions about your order, need assistance, or just want to say hello, feel free to reach out.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
